After-Sales Service
After-sales service
- Provide customers with technical guidance on product application design, installation, and commissioning.
- Provide technical guidance on usage, maintenance, repair, and related matters in accordance with customer requirements.
- Ensure the supply of maintenance spare parts;
- Responsible for repair services, and provides routine maintenance, periodic servicing, and staff training.
- Provide consumers with regular telephone follow-ups or in-home visits.
- Handle customer correspondence, in-person visits, and telephone complaints and feedback, and respond to customer inquiries.
Service Philosophy:
Efficient, Professional, Comprehensive
Core Philosophy
Technology · Innovation · Quality · Responsibility
Technology
A solid technological foundation is the cornerstone of New-Asia.
Innovation
Continuous innovation is the inexhaustible driving force behind New-Asia's sustained development.
Quality
Outstanding products and services are the lifeblood of New-Asia.
Responsibility
A strong sense of responsibility and mission is the direction of New-Asia’s development.
Contact Information
Office Building Address: 6th Floor, Building C, Xihu International Technology Building, No. 391 Wen'er Road, Xihu District, Hangzhou City, Zhejiang Province
Factory Address: No. 197 Yangjiadai, Yongfeng Village, Lingqiao Town, Fuyang District, Hangzhou City